Hippie Halloween DESIGNS
wedding
Frequently Asked Questions
What is our Processing Time:
Our processing time is 5-7 business days. (Processing time starts 24 hours after you place your order.) **This is the processing time unless stated otherwise in the header announcements.
What is our Shipping Time:
Our shipping time starts from when the Post Office receives it, we use First Class Mail, which is 3-5 days shipping. If you are in need in a faster shipping time, please contact us for Priority shipping.
Sizing:
Tall Cookies: Tall cookie cutters are considered cookie cutters that are measured by height, (Top to bottom), Wide Cookies: Wide cookie cutters are considered cookie cutters that are measured by width, (Left to Right).
-All cookie cutters have a depth of 4/5" (21mm).
Care Instruction:
Hand Wash only in cold or lukewarm water, may use soap. These cutters are not dishwasher safe and do not clean with hot water.
Returns, Exchanges, Cancellations:
We do not accept returns or exchanges.
Custom Cutters:
If you do not see what you are looking for or wanting a something unique let us know! We love the challenge of creating something special for our customers.
Do you offer free shipping:
Yes, Free shipping is applied automatically without the need of any coupon code on orders $35 on up!!!
Who we are:
We are Alexandria and Carl , the owners of Alex's Cutters! I started the journey as a cookier and fell in love! I bought 3d cookie cutters and used a x-acto knife to cut some out for those last minute orders. When noticing how expensive they can get and long they take to ship, I decided to run an idea past my Fiance' and "Alex's Cutters" was born! Our Promise is to create affordable cutters that ship fast, with great custom service!!!
Alexandria: Owner, Illustrator, Website Customer Service
Carl: 3D Printing, CAD Design, Etsy Customer Service
Love, Alexandria
